Privacy Policy

1. Information We Collect

We may collect your name, email address, phone number, booking details, and any information you provide about your fitness goals, injuries, or health requirements.

2. How We Use Your Information

Your information is used to manage bookings, provide personal training and massage services, respond to enquiries, communicate with you, and improve our services.

3. Health Information

Where you provide information about injuries, medical conditions, or physical limitations, we use this information only where necessary to provide safe and appropriate training or treatment.

4. Keeping Your Information Secure

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

5. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted service providers where necessary to operate our business or provide our services.

6. Bookings and Communications

Information provided through our website, email, phone, WhatsApp, or other communication channels may be retained to manage your enquiries, bookings, and client relationship.

7. Cookies

Our website may use cookies to help it function, understand website usage, and improve your experience. You can manage cookies through your browser settings.

8. How Long We Keep Information

We retain your personal information only for as long as reasonably necessary for business, legal, accounting, or insurance purposes.

9. Your Rights

You may have rights to access, correct, delete, or restrict the use of your personal information, depending on applicable data protection law. To make a request, contact lmcintosh.coaching@gmail.com.

10. Contact & Complaints

If you have questions or concerns about how your information is handled, please contact Laura McIntosh Coaching & Recovery at lmcintosh.coaching@gmail.com or 07849 236 821.